Flights available on published, scheduled service only. Within an hour or so, you should receive an email noting that they received your request. Hotel surcharges may apply to weekends, holidays, and convention periods. You will have to fill out your flight number and incident date, so even if a flight is not involved, be prepared to fill in that field with something. This is also a good way to reach them if you have a complaint about your flight or you left something of value on the plane. You will then get a form to fill out with your issue. If you have a Southwest points issue for something other than the Southwest shopping portal - perhaps booking a hotel room through Southwest’s web site or renting a car through Southwest - go to the main Southwest website at and select Contact Us at the bottom left.Ĭlick Contact Us and then Send us an Email Message. Remember to allow 15 days for the points to post before you contact Southwest Airlines. There you’ll be presented with a form where you can fill out all the details about the transaction for which you are expecting points. Rather than try and call Southwest about a problem with Southwest points, I’ve found it much simpler and quicker to be in touch with Southwest customer service online.įor problems with the Rapid Rewards Shopping Portal, visit the portal and then scroll down to the bottom and select Contact Us. If you have a Facebook account, this can be a fast and easy way to get the answers you are looking for! Southwest Airlines Twitterĭirect message Southwest with a comment or question on their Twitter account – Southwest Airlines Mailing AddressĪnd lastly, if you just need to do it the old-fashioned way, you can write to Southwest atĭallas, Texas 75235 What to Do If You Didn’t Get Your Southwest Points
Contact us for customer service needs or learn more information regarding. Send a message via Facebook Messenger to Southwest’s Facebook account with questions or comments you might have. Book our famous low fares only on the official Southwest Airlines website for. Southwest Airlines announced that it will close its reservations centers to go fully remote, effective Sept. If you have issues with past or upcoming flights, your Rapid Rewards account or Southwest policies and procedures, just connect one of these two ways and you can chat live with a customer service rep to get help. You have 2 options to chat live with a Southwest customer service rep. The following link will take you to the Southwest website, where you’ll click on Email us as shown below – Southwest website. Southwest Baggage – (Delayed/Damaged/Lost/Left Something on the plane) – 1-88 Southwest Airlines Email If you left an item at a TSA Checkpoint – 1-86 General Customer Service/Flight Reservations/Changes 1-800-I-FLY-SWA or 1-80 Southwest Airlines Contact Info: Phone Numbers Flight credit: Southwest ® flight credit from a previous reservation that is applied toward a Business Select or Anytime fare will be refunded as flight credit.By subscribing, I consent to receiving emails.If the reservation is canceled after 24 hours, the Southwest gift card or Southwest LUV Voucher will be refunded as a flight credit. Southwest ® gift card or Southwest LUV Vouchers®: If the reservation is canceled within 24 hours of booking, please contact us.Any taxes/fees not paid for using points can either be refunded as a method-of-payment refund or a flight credit to be used toward a future flight. Points: Points will go back to the Rapid Rewards® account used to book the flight.Refer to the International Travel page for refund policy information when local currency is used for an international flight. Cash: Refunds will be issued by check no later than 20 business days from the date of the request for domestic travel.
Credit card: Refunds will be processed to the same account no later than seven business days from the date we receive the request.
Method-of-payment refunds will generally be made in the same form as the original payment:
0 kommentar(er)
